Events

*TrustSoft Credit Customer Service Training Session* *Objective:* To equip customer service representatives with the skills and knowledge to deliver exceptional service. *Training Activities:* - Role-playing exercises - Case studies and group discussions - Product knowledge sessions - Technology training - Feedback and coaching *Results:* - Improved customer satisfaction - Reduced response times - Improved employee engagement - Increased customer loyalty *Conclusion:* The training session was a valuable opportunity to improve customer service skills, which led to improved customer satisfaction, loyalty, and employee engagement.